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100 off 600
Coupon code: LUX100
150 OFF 1000
Coupon code: LUX150
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FAQ

  • What is the expected delivery?

In stock items will be shipped out within 1-2 business days. On-demand or custom items usually take 2-5 weeks from the time of ordering to delivery. Once the orders are shipped, the customers will receive an email with a tracking number.

  • Can I make a return if I am not satisfied with my purchase?

 If the items are in stock, you can make a return within 21 days of the purchases.  We will refund you the full purchase prices. You only need to pay for the shipping. If the items are made to order, they are not returnable or refundable. For more details, please refer to our shipping and return policy.

 

  • How can I make sure the quality is good?

The quality is guaranteed. You can order fabric samples at our fabric gallery before placing an order. For our modular selections, you can also order a single swag or tail. Once you are happy with the look and quality, you can easily order more modular parts to fit windows of different sizes. If you are not 100% satisfied with the quality of your purchase, you can return for a full refund.

 

  • How do I know what size to order for my window?

Please refer to our measurement and installation guides for details.

 

  • How does it work to order custom valances and drapes online?

Quite easy indeed. Using our customize tool, you can select the style, the fabric, and the size you prefer, and leave the rest to us.  You can choose ready-made valance curtain sets, semi-customize modular swags and tails, or custom design your favorite window treatment.

 

  • Why can Celuce offer luxury window treatment at lower prices?

 We are designer and manufacturer selling online directly to our customers. We believe in saving distribution and reatailing costs for our customers. At a small fraction of the comparable prices in the market, we offer the premium quality products at the lowest prices.

 

  • What if I cannot find a style I like on the website?

 Simple. The customize tool allows you to upload pictures of windows and drapery styles you like. We will contact you on the details and price quotes.

 

  • How does the referral work?

If you like our products and want to share with your friends, ask your friends to put your email (the one associated with your registered account) in the referer's email box at checkout. This way, both you and your friend will get a $50 worth reward points in your registered accounts once your friend makes the first purchase over $100. The reward points can be used towards future purchases. The more friends you refer, the more reward points for you and your friends. 

 

  • Can I pay installments on a purchase?

We offer both credit card and PayPal as check out methods.  We do not offer installment payments directly, however, if you have a PayPal account, you can choose to have payment installment agreement with PayPal.