In stock items will be shipped out within 1-2 business days. On-demand or custom items usually take 2-5 weeks from the time of ordering to delivery. Once the orders are shipped, the customers will receive an email with a tracking number.
If the items are in stock, you can make a return within 20 days of the purchases. We will refund you the full purchase prices. You only need to pay for the return shipping. If the items are custom orders (made to measure), please refer to our return/exchange policy for more details.
The quality is guaranteed. You can order fabric samples at our fabric gallery before placing an order. We often recommend our first-time customers to order one set of in-stock or custom curtains first to exam our product quality. Once you are happy with the look and quality, you can easily order more curtains to fit windows of different sizes.
Please note that all our custom orders are made to measure so they are subject to our return/exchange policy. However, if it is due to the quality of our product, you can return for a full refund. We have a quite high rate of return customers so we are confident of our product quality.
Quite easy indeed. Using our customize templates, you can select the style, the fabric, and the size you prefer, and leave the rest to us.
We are designer and manufacturer selling online directly to our customers. We believe in saving distribution and reatailing costs for our customers. At a small fraction of the comparable prices in the market, we offer the premium quality products at the lowest prices.
Simple. Send us an email at firstname.lastname@example.org with the pictures of windows and drapery styles you like. We will contact you on the details and price quotes.
We offer both credit card and PayPal as check out methods. We do not offer installment payments directly, however, if you have a PayPal account, you can choose to have payment installment agreement with PayPal.